Without a doubt, we most pride ourselves in offering a Sub-Zero Service that reflects our perfect Reviews. We achieve these ratings by being owner operated, available around the clock and a highly devoted to our craft. We carry on our trucks all of the niche parts that break on Sub-Zero Refrigerators so that we can guarantee a one stop repair. For years we were cautious of working in New York City, fearing we could not offer the same level of service we could in the suburbs. Now we can, and do work in NYC. Our service has evolved to become highly efficient with super quick turn around. As soon as you call we begin working to secure the requirements to work in your building or co-op. In NYC we can get a technician to you the same day you call us and guarantee that your unit will be fixed that very same day. No ordering parts with us, we keep our vehicles stocked full of Factory Authorized Parts directly from Sub-Zero.
Customer Service From Real Experts
As well as same day repairs, Certified Refrigeration offers prestige customer service. Give us a call and our owner will guide you through the process of isolating issues with your unit over the phone, completely free of charge. If we feel the issue can be resolved without an appointment with one of our technicians, we will be glad to assist you with the knowledge to do so yourself. Unlike other appliance repair companies, Certified will return your call the very same day.
Reliable Service Our First Time Out
When we dispatch our repair technicians, they are ready to repair your appliance during their first visit. We go to painstaking lengths to keep our inventory up to date with the niche products that break on each Sub-Zero model. We learned this through experience, for example if a fastener would break during a job and we didn’t have it, we would be forced to order it and come back another day. What a Nightmare for us and the customer who had to wait two days to get us back with the plastic fastener. Our promise to you and ourselves is this, when we arrive at your home, we are as prepared as we can be to deal with your Sub-Zero that day, in one trip.
Chat with Us.
After speaking with us, you might be able to perform small repairs yourself, and we’ll gladly ship you any needed parts for small repairs like if your lights go out. At the very least however, chatting with us will give you a better idea of what could be wrong with your unit. We can usually help isolate issues with your Sub-Zero over the phone just so long as you are in your kitchen with the machine. Speak with us, we are a small crew of experts willing to help.
Our Service is Guaranteed
Call us for Sub-Zero repair service in Manhattan and the rest of NYC. We will dispatch a technician who knows these units, who will repair your Sub-Zero unit to the highest of standards, using all OEM Sub-Zero parts. We guarantee all of our work, and in nearly all cases, your unit will be fixed the first time. We go the extra mile to ensure that our customers are 100 percent satisfied with our work. You won’t be disappointed calling Certified Refrigeration when your Sub-Zero goes on the blink.